Service Center

Opening Hours

July 22 to August 31, 2024, Opening Hours

Sunday to Thursday: 8:30 AM - 7:00 PM (Last admission at 6:00 PM)

Friday and Saturday (Weekend Children's Museum): 8:30 AM - 8:30 PM (Last admission at 7:30 PM)


I. Our museum limits the visitor flow to 20,000 visitors per day. The peak visiting hours are from 10:00-12:00 and 14:00-16:00. For a better visiting experience, we kindly ask visitors to stagger their visits to avoid these peak times.

Ⅱ.Safety Instructions

1. Please take the security check before entering the museum. It is strictly prohibited to bring flammable, explosive, toxic, harmful items, regulated tools, or any items that may cause harm to people or cultural relics into the museum. Carrying smelly or sticky food, colored liquids, and pets into the museum is also forbidden.

2. Entry is denied to individuals who are improperly dressed, intoxicated, or have limited capacity for civil conduct.

3. Young children, elderly people, people with disabilities, and people with potential health conditions must be accompanied by a guardian.

4. Smoking is prohibited inside the museum. Please do not litter and maintain the cleanliness of the museum.

5. Roller skates, wheeled shoes, ice skates, skateboards, children’s bicycles, and electric cars and other means of transport are not allowed inside the museum.

6. To ensure a good environment for the display, the exhibition hall is dimly lit. Please be careful around fences and pay attention to safety during your visit. 

7. Eating and drinking are not allowed in the exhibition hall. Please keep your voice down during your visit.

8. It is strictly forbidden to climb over barriers or touch the exhibits. Please protect public facilities. If any damage is caused, the responsible party must compensate at the item’s cost and bear corresponding legal responsibilities.

9. In exhibitions where taking photos is allowed, please do not use flash, selfie sticks, or tripods.

10. When you take elevators and escalators, please follow the “Elevator Safety Instructions”. Do not extend your head, hands, or body outside the railing. Do not walk in the opposite direction, linger, or play on the escalator. In non-emergency situations, do not press the emergency stop button.

11. In case of an emergency, please follow the guidance of the on-site staff and evacuate in an orderly fashion along the designated route.

12. If you have any questions, please consult the on-site staff or call the service hotline: 028-68277011.

Information Desk and Luggage Depository

Tel: 028-68277011

The Information Desk is available on the first floor, which provides visitors with answers to questions, guidance, and interpretations, and can assist those with special needs. You may check your bags in the southern tower of Chengdu Museum. 


Address and Routes

No. 1 Xiaohe Street, Qingyang District (west side of Tianfu Square, Chengdu)

Public Transit: Bus Lines 13/30/43/47/64/78 to Xiyujie Station

Take Metro Line 1/2 to Tianfu Square Station and follow signs for West 1 (North/South) Exit to get out of the subway.

Tianfu Square is equipped with underground parking lots with 24-hour parking. The parking fee is RMB 5 for 2 hours, and RMB 2 per hour after two hours.